FAQ

 

1. How much does a ticket cost?

Rates depend on height and age (special rates for over 65 year olds). Please consult the Opening times and Rates section. You can consult promotions here  or calling us. For promotions, you need too buy your tickets in the box office, online is not available. 

2. Is the park open all the year round?

No, the park opens 4 months a year, from the 1st week of June to the 2nd week of September. You can consult our Opening times and Rates section.

3. Can food be brought into the park?

No. Picnics are not permitted. It is forbidden to enter the park with food or drink. You can only bring water in plastic bottles. Those who wish to go out and in again must ask the doorman to be marked with a stamp. 

4. Are pets permitted?

Pets are not allowed inside the park.

5. Are there group rates?

Yes, there are group rates. You can contact the Groups Department through the telephone number +34 972 25 43 44 or by e-mail: grups@aquabrava.com Park Acuatic Roses, S.A. reserves the right not to apply the group rate when it is considered not suitable.

6. What are the opening times?

We are open every day from 10.00 a.m. to 7.00 p.m.  The attractions close between 6.00pm and 6.30 p.m.

7. What restrictions do the rides have?

You must consult the rules at each ride. There may be restrictions depending on height, physical conditions, etc. It is not allowed to use all the rides wearing burkini or equivalent. More information by email: info@aquabrava.com infotarifes@aquabrava.com 

8. Is bathing in trunks permitted?

Yes. You can wear swimming trunks or a swimsuit on the rides. It is forbidden to bathe with normal clothes on or underwear. 

Burkini rules

People who want to use this kind of clothes are allowed to enter into the park. However, people wearing a burkini have some limitations for security reasons inside the park.

This kind of clothes represents an important risk for security of the person who is wearing it and for others. For this reason, the park will not accept the use of burkini in some attractions.

The attractions where is not allowed to use a burkini and the reasons:

- Triple toboggans (Colorado, Río Bravo, Mississipi): risk of blocking the toboggans and strangulation risk.

- Kamikaze, Camello, White Hole: risk of blocking the toboggans and strangulation risk.

- Wave Pool (big pool and children's pool), in the deepest zone: it makes to move difficult, drown risk. When there are the waves, stay behind the red line.

-AQUAXJUMP(colour slides): risk of blocking the toboggans and strangulation risk. THERE IS NO PROBLEM IN USING THE JUMPS AND THE TOBOGGANS WITH FLOATS OF THE ATTRACTION. 

DAMAGE: In the rest of attractions, it is allowed to use burkini, but the park will not take any responsibility, because the integrity of the person is ensured, but this kind of clothes is not made to slide down the toboggans or rivers of a water park.

9. What do you need to enjoy a day in the park?

You’ll need a towel, sun cream and to want to have a good time.

10. Are any objects forbidden?

Yes. At the entrance, there are some signs that specify which articles you cannot bring (glass, dangerous objects, campsite objects such as chairs, sun loungers, parasols, tents, cool boxes…)

 11. Are there lockers?

Locker facilities are available to rent, they are located at the entrance to the park.  You have to pay in cash.

12. Can non-swimmers use the rides?

They can use almost all the rides, but they have to take into consideration the depth and rules for each one. It is necessary to take care, particularly with children who can’t swim. They must wear armbands.  

13. Do I have to pay if I don’t want to bathe?

Yes. You have to pay to go into the park. It is very difficult to separate bathers from non-bathers.

14. Are there additional services to pay? 

The entry ticket does not include sun loungers, lockers (payment in cash), or the bar and restaurant.

15. Are there heated pools?

No. There is only one, a small pool called Relax Pool with warm water.  

16. Are there towels to rent?

No. The visitor must bring their own towel. We also have towels for sale at the souvenir shop

17. Is the food in AQUABRAVA expensive?

Food is not expensive at Aquabrava and we offer very good quality. There is a wide lunch selection: a combined dish, paella, pizzas, hamburgers, hot dogs, sandwiches, salads, etc. There are bars and restaurants where you can choose between a set menu, a sandwich or just a snack.

18. Are there refunds for bad weather or other reasons?

No, we never offer refunds. All rules and any potential anomalies will be made clear at the ticket office to anyone who buys a ticket. Aquabrava reserves the right to suspend the operation of the attractions when so advised by climatic reasons, technical and operational or any other force majored or unforeseeable circumstances, as well as full capacity. In either case, there will be no refund of the entrance.

19. What time does the half day rate begin?

The half day rate is offered from 3.00 p.m. to 7.00 p.m.  It is not possible to buy a half day ticket for the morning because we cannot control when people leave.

20. Are there many shaded areas in the park?

Aquabrava has very spacious park areas with grass and lots of trees. Aquabrava also has more than 150 plants that come from different places.

Ask for our botanical brochure in the ticket office!

21. Can we pay by visa card?

It is possible to pay by visa or mastercard, except the lockers, lockers must be paid in cash. No checks accepted.

22. At what age can children enter on their own?

MINIMUM AGE TO ENTER ALONE: 14 YEARS